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Noticeboard

111 service - If you need urgent medical care when the surgery is closed please dial 111.   Please refer to the opening times-when we are closed section.  Electronic prescribing (EPS2)GP's and nurse prescribers can generate, sign and transmit a prescription to the patient’s nominated pharmacy. To find out more please refer to the prescription section.

Welcome to Heath Lane Surgery

Welcome to our website.  We hope to use this site as a way of presenting all our patients with an up-to-date resource for all information relating to our practice, the staff and the services we provide.  We aim to keep it current with any news and developments.  We also hope you will use this website as a usful source for other health related information.

Our easy to use format has the added benefit of several online functions, shown at the bottom of this page.  Please note that patients will need to register for online services before use, go to the bottom of the home page click on the service you want and the patient access screen loads  you can then either choose to register or sign in if already registered with online services.

If you are new to the area, have a look at our opening times, the practice does not cover all of the Hinckley area therefore please use the link, Hinckley roads in our catchment area to check. Please download a registration form and come and see us.

Christmas Surgery Opening Times and Pharmacy Opening Hours Over Christmas and New year Period 2014/15

Christmas Surgery Opening Times       

List of Leics Pharmacies Opening Christmas and New Year 2014

Access all Areas

Existing patients can enjoy access to our wide range of services at the touch of a button. Whether managing your appointment or ordering a repeat prescription you can now do both without leaving your home.

Booking Non-emergency transport (amublances/cars) -

Arriva transport solutions- Patient transport is a vital resource for those patients who need it and should not be seen as an alternative to a taxi or as a means of avoiding the inconvenience or cost of parking. Arriva call advisors are able to provide you with further information please call 0345 2669 662    Arriva Patient Leaflet

Improving communication with patients

You may find our Frequently Asked Questions leaflet useful please use the link provided to dowload a copy.

Frequently Asked Questions

If you would benefit from any correspondance from the practice being directed to someone else who looks after you (i.e. a family memeber or a carer) please can you drop a note into the practice.  We will then ensure this request is made available in your medical notes and can then liase with your nominated person as requested.

Your Health in Safe Hands

The team are here to provide all patients with a professional and caring healthcare experience in friendly and professional  surroundings.  With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands. 

Please view our mission statement.

Please have a look around our website, we would welcome your feedback.  We can use your thoughts to improve our online service and further develop the website to make it more useful for our patients.

Further information has been produced by our patient participation group in our patient information leaflet.

 


Please download Practice Leaflet 

Practice Leaflet

                                               Online Services Available see below

                                           Click any online service to register or sign in

(Site updated 16/12/2014)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemSign up to the newsletter
 
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