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Welcome to Heath Lane Surgery

Welcome to our website.  We hope to use this site as a way of presenting all our patients with an up-to-date resource for all information relating to our practice, the staff and the services we provide.  We aim to keep it current with any news and developments.  We also hope you will use this website as a usful source for other health related information.

Our easy to use format has the added benefit of several online functions, please refer to the bottom of the page.  Please note that patients will need to register for online services before use, go to the bottom of the home page click on the service you want and the patient access screen loads  you can then either choose to register or sign in if already registered with online services.

If you are new to the area, have a look at our opening times, download a registration form and come and see us.

Access all Areas

Existing patients can enjoy access to our wide range of services at the touch of a button. Whether managing your appointment or ordering a repeat prescription you can now do both without leaving your home.

Improving communication with patients

If you would benefit from any correspondance from the practice being directed to someone else who looks after you (i.e. a family memeber or a carer) please can you drop a note into the practice.  We will then ensure this request is made available in your medical notes and can then liase with your nominated person as requested.

Your Health in Safe Hands

The team are here to provide all patients with a professional and caring healthcare experience in friendly and professional  surroundings.  With discretion and confidentiality guaranteed your welfare is safe, secure and in good hands. 

Please view our mission statement.

Please have a look around our website, we would welcome your feedback.  We can use your thoughts to improve our online service and further develop the website to make it more useful for our patients.

Further information has been produced by our patient participation group in our patient information leaflet.


Practice Leaflet

pdf Download our Practice Leaflet

                                               Online Services Available see below

                                           Click any online service to register or sign in

(Site updated 17/04/2014)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemSign up to the newsletter

Noticeboard

THE SURGERY WILL BE CLOSED ON GOOD FRIDAY AND EASTER MONDAY

The new NHS 111 service is now available to our patients. You should dial 111 if you need urgent medical care when the surgery is closed.  This services replaces the old out-of-hours service. Please refer to the opening times-when we are closed section.

The new electronic prescription services EPS2 go live date of  November 19th 2013 has been postponed to 15th January 2014. From this date the GP and nurse prescribers can generate, sign and transmit a prescription to the patient’s nominated pharmacy. To find out more please refer to the prescription section.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesDepartment of HealthThis site is brought to you by My Surgery Website